Case Studies & Success Stories

Real properties. Real numbers.Real results.

See how COFT smart vending, micro-markets and retail media are quietly out-earning legacy vending — while lifting resident, patient, member and employee satisfaction across every property type we serve.

120+
Active deployments
38%
Avg. revenue lift for host locations
94%
Resident & member satisfaction score
24/7
Real-time monitoring & restocking

Featured Deployments

Three properties. Three verticals.Three wins.

Multifamily

Class-A Apartment Community

Dallas, TX · 312 units

Challenge

Amenity complaints about resident convenience and a lack of after-hours food & beverage options were dragging down renewal scores.

COFT Solution

A COFT smart vending + micro-market hub in the mail room, plus a laundry-supply vending machine and a dedicated screen for community announcements.

+41%
Amenity satisfaction score (Kingsley survey)
$1,850
Avg. monthly revenue share paid to property
-27%
Front-office convenience complaints

"Residents love the 24/7 access, and our team finally has time back — COFT quietly runs itself."

— Regional Property Manager, Multifamily REIT
Healthcare

Regional Medical Group

DFW Metro · 14 clinics

Challenge

Waiting-room experience scores were flat and clinical staff had no reliable 24/7 hydration or snack access on overnight shifts.

COFT Solution

Curated wellness-forward planograms across 14 sites — protein, hydration, low-sugar snacks — plus HIPAA-safe digital signage playing patient education loops.

+18 pts
Patient waiting-room experience (NPS)
100%
Sites live within 60 days
$0
Capex — full turnkey COFT program

"It changed the feel of our waiting rooms. Patients notice — and so do our nurses working nights."

— Director of Operations, Regional Medical Group
Fitness

Premium Gym Chain

DFW · 6-location chain

Challenge

Members were leaving the club to buy post-workout protein & recovery drinks, cutting into ancillary revenue and dwell time.

COFT Solution

Recovery-focused vending (protein, electrolytes, hydration) placed lobby-side, plus a sponsored protein-brand campaign running on COFT screens.

+$4.6k
Avg. monthly ancillary revenue per club
+12 min
Increase in avg. post-workout dwell time
94k
Monthly ad impressions across the chain

"It's the first vending program our members actually rave about — and it pays us instead of costing us."

— Owner, Premium Fitness Group

More Wins Across the Network

Snapshot stories from theCOFT portfolio.

Corporate

HQ Break-Room Upgrade

Replaced legacy vending at a 900-employee HQ with a COFT micro-market. Employee-satisfaction survey scores for on-site food jumped from 62 → 89, and the client eliminated a separate coffee-service vendor.

+27 pts CSAT
Retail Media

Local Chiropractor Campaign

A 30-day COFT Retail Media pilot across 42 machines in a 3-mile radius produced 61 qualified new-patient inquiries — tracked via unique QR + phone attribution.

61 leads / 30 days
Hospitality

Boutique Hotel Grab-and-Go

A 140-room boutique hotel replaced its mini-bar with a lobby COFT micro-market. Guest incidental spend increased 34% and housekeeping saved ~7 hours/week no longer restocking rooms.

+34% incidentals
Payments

Frictionless Checkout Rollout

Rolled tap-to-pay, Apple Pay, Google Pay and crypto across 80 machines in a college-adjacent portfolio. Cashless share moved from 71% → 96% in 90 days.

96% cashless
AI Analytics

Predictive Restock Pilot

Turned on COFT's AI demand-forecasting across a 60-machine route. Stockouts dropped 63% and driver miles fell 22% — with no additional headcount.

-63% stockouts
Loyalty

Property-Branded Rewards

Launched a co-branded loyalty program with a 1,400-unit apartment portfolio. 46% of residents enrolled in the first 90 days; repeat-purchase rate hit 3.2x/week.

46% enrollment

Portfolio at a Glance

Proven across every property type we serve.

Every COFT deployment is measured — traffic, sales velocity, average ticket, stockout rate, ad impressions and net revenue share. Below is a live snapshot of where COFT is working today.

White-glove installation with zero capex to the host location
Curated planograms tuned to each vertical's audience
Transparent monthly revenue-share statements
24/7 remote monitoring and same-day service SLA
VERTICAL
DEPLOYMENTS
AVG. RESULT
🏢 Multifamily
48
$1,650/mo revenue share
🩺 Healthcare
22
+18 pt patient NPS
🏋️ Fitness
17
+$4.2k ancillary / club
💼 Corporate
19
+27 pt employee CSAT
Hospitality
9
+30% incidentals
📢 Retail Media
120+
Screens in network

The Common Thread

Every property in this list did one thing.

They stopped renting shelf space to legacy vending — and started earning from a smart retail asset built for their audience. That's the entire COFT model: turnkey deployment, transparent revenue share, and a retail media network your location gets a cut of.

Want to be the next case study?

We’d love to publish your numbersnext.

Every COFT install includes a 90-day performance review. Hit your benchmarks and we'll co-market the win — with a share of media revenue back to your property.

Bring smarter convenience to your property.

Give your residents, employees, patients, guests, students, members or customers the products they need — without adding operational work to your team.